Appointments
Key benefits of appointments at our office:
- We have weekday or evening hours and Saturday hours for the client’s convenience.
- Clients can be scheduled with the same physical therapist throughout their therapy.
- We have a parking lot reserved for our clients.
- New clients will be offered initial appointment times within 24 hours of their phone call to our office.
(New clients calling on Saturday will be offered an initial appointment for Saturday or Monday) - Our front desk office takes care of all your insurance matters (calling your plan, getting the number of
visits accepted, etc.) All you have to do is come in, provide us with your information and get treated. - We won’t bill you incorrectly. In explaining the insurance plan, you’ll get all the relevant
data about your visit and an explanation of your billing plan, so there isn’t a surprise bill in the mail. We realize that insurance
plans are challenging to understand, so our billing department will assure that you are covered for the treatment, that you understand your treatment, and that you are ready to get treated. - We participate with many insurance plans.
Initial Evaluation
Your first visit to our office will involve a full evaluation so the physical therapist can fully understand your condition. Also, it is very important to document this information in the clients chart. The first treatment starts immediately after the evaluation. That’s right…you receive the evaluation and the first treatment in your first visit to our office. We feel that there’s no need in wasting time and waiting for your second visit to start treatment. Many patients will be provided with a home exercise program at this point. This first visit usually takes 1 1/2 hours.
Don’t forget to bring your Prescription (if applicable), Insurance Identification Card (if applicable) and a photo ID.
Treatment Visits/Our Approach
In each subsequent visit, the patient will continue through with their treatment plan that our physical therapist has specifically designed for the patient. Based on the client ‘s specific plan of care, this may include manual therapy (hands-on therapy, one-on-one with the physical therapist), therapeutic exercises, modalities (heat/cold therapy, electrical stimulation, light therapy, traction, etc.). All of our interventions are designed specific and are based on helping the total body.
Total Body Assessment
One of the comments we frequently hear from our patients is “No other therapist really looked in that area for the problem and since you did, I feel better.” Often times, certain compensations lead to dysfunction in “hidden” areas that are left untreated by many therapists. Our therapists look to evaluate your whole problem to assure that we get to the root of the problem. In some cases this isn’t necessary, but it’s worthwhile to check.
These visits usually take between 45 minutes to 1 hour.
Communication
Communication with your therapist is vital for successful outcomes. A two –way communication cycle allows exchange of information that will help us guide you through the “therapy process” and achieve optimal goal attainment. There are 4 main forms of vital communication, in no order of importance:
Communication:
Client ↔Therapist
Therapist ↔ Physician
Physician ↔ Client
Client ↔ Family
We encourage our clients to “speak their minds” and strive to achieve the best outcomes in physical therapy.
Discharge Visit
This is the clients final visit to our office. At this time, the physical therapist performs a discharge evaluation to measure the gains the client has made throughout their treatments. In addition, the physical therapist will educate the patient on ways to prevent the condition from occurring again in the future. If not already done so, the clients will be given a home exercise program to continue.
Wellness Clinic
Since the physical body can encounter daily challenges and ills, we encourage all our clients to remain members of our wellness clinic after their physical therapy intervention. Our wellness clinic is set up as a preventive means of avoiding future injuries and conditions. Unfortunately, a lot of our clients learn this the hard way by not using a preventative model and end up having another injury. Ideally, it is better to think with prevention and constantly limit bodily ills.
Our wellness clinic isn’t set up like a typical physical therapy visit. Patients are able to use the facility as a mean of exercise and won’t require a set appointment time.