FAQ


 

At Reddy Care Physical & Occupational Therapy, our therapists are highly educated, licensed health care professionals who are dedicated to helping their patients get results.

In-Home physical and occupational therapy was developed with you and your physical limitations in mind. In-Home physical and occupational therapy gives you the opportunity to enjoy convenient and accessible outpatient therapy personalized to your specific needs in the comfort of your home.


What is physical therapy?

Physical therapy is a medical, hands-on approach to relieving pain and restoring function. Physical therapists are medical experts in musculoskeletal and neurological conditions and work closely with physicians. Our physical therapists evaluate your movement patterns, identify the cause of your pain, and work to eliminate it.

While every patient’s condition and pain is unique, your physical therapist will use a variety of gentle hands-on techniques, exercises, and equipment to relieve pain quickly and restore your function to optimum levels. The overall goal is to restore pain-free mobility and function and to prevent the injury or pain from recurring.


What is occupational therapy?

Occupational therapy can help if you have pain, injury, illness, or a disability that makes it hard for you to do your job or schoolwork, care for yourself, complete household chores, move around, or take part in activities.  Your OT can train you to adapt your movements, improve your motor skills or hand-eye coordination, or do tasks in new ways.  Just about anyone who struggles to do any kind of task may benefit from seeing an occupational therapist.

An occupational therapist can come up with ways to change your movements so you can get your work done, take care of yourself or your home, play sports, or stay active.

What equipment will my home therapist bring?

Our therapists bring all the equipment that they need to your home to provide you the best possible care. This equipment includes:

  •       dumbbells
  •       Ankle weights
  •       A Peddler
  •       Therabands
  •       Cones
  •       Balance Pads
  •       Goniometer
  •       Bio freeze/massage cream

 

What conditions can an In-Home therapist treat?

  •       Fall prevention
  •       Spinal conditions
  •       Arthritis
  •       Surgical cases
  •       Neurological conditions 
  •       Vestibular
  •       Caregiver education  
  •       Balance
  •       General weakness/deconditioning
  •       Total joint replacement
  •       Home management training

Does insurance cover my treatment?

Yes.   Medicare and mostly all insurances have coverage for our In- home therapy program.  Our office will be happy to assist in contacting your insurance company and determining your coverage based on your individual policy. For more information, visit our insurance plan page and please do not hesitate to contact our office. We do offer different payment options for your convenience.


How do I know if In-Home PT or OT will help me?

Working with you and your doctor, we can discuss your options and help determine if physical or occupational therapy will be the right choice for you. Contact us today to discuss your current condition and even set up a free consultation if you choose.

Our staff is growing and has over 50 clinically certified therapists who have vast experience in this area of rehabilitation.  We have gained considerable results with our program.    

How do I schedule an appointment?

Call our office at 516 829-0030 to schedule an appointment.  Our team will verify your insurance and provide the next steps in getting seen in your home.  Our therapists can see your shortly after this process is completed.  


Can I go to any physical or occupational therapist I choose?

As a patient, you have the right to receive therapy at any place you choose. At Reddy-Care Physical & Occupational Therapy, you will receive the highest quality care while achieving the results you need.  We pride ourselves on providing a positive, encouraging environment with well-trained, friendly staff.  We are confident in our ability to help you reach your goals, improve your function and live a pain-free life.


Is Reddy Care a home health agency?

No, Reddy Care Physical & Occupational Therapy’s home services are NOT a home health agency or a nursing service.  We are a private outpatient facility that offers physical and occupational therapy in the home for homebound patients. 


How does In-Home therapy compare to treatments done in the clinic?

Our In-Home therapy program mimics the in-clinic experience as much as possible. Our In-home therapists have the same education and experience as therapists that you will see in our clinics. Having therapy in your home allows the patient to receive care and advice on how to navigate day-to-day in their own home environment.  Furthermore, In Home therapy has the benefit of being convenient to our patients and is provided in a distraction free environment.  


What should I bring to my first appointment? 

Please have your prescription and insurance card available when you call. This will allow us to verify your insurance benefits and provide you with an estimate of coverage.

  •         A prescription (if needed) for physical/occupational therapy from your referring physician, ARNP, or PA.
  •         Insurance information (we will make a copy of your card).
  •         Print out the patient forms, fill them out and have them prepared.
  •         In case of an automobile accident or worker’s compensation claim, also provide any case manager or insurance adjuster contact names, phone numbers, and claim number.
  •         Please wear comfortable clothing that allows easy access to your problem areas.


Will it hurt?

Physical/occupational therapy is not meant to hurt, but to relieve pain. However, as you restore your mobility, pain levels, at times can fluctuate. You might experience some temporary soreness from using muscles that are weakened or recovering. This is a normal response to therapy treatment. Good communication with your therapist will help minimize any discomfort. We want you on your way to quick pain relief and back to normal activities.

What if I don’t have insurance?

For patients who do not have insurance, we offer a discounted fee, due at the time of service.

What type of payment do you accept? 

We accept a check, debit card, or credit card for In-Home therapy. We are happy to discuss payment plan options as well. It is our policy that payment is made at the time of service. Your insurance benefits will be determined before your first visit, and you will be informed of what, if any, payment is necessary on that date.

What do I wear?

Dress comfortably in clothes that allow easy access for the therapist to examine your problem areas. For treatments, loose-fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear.

How long will my therapy sessions last? 

Typically, the first session lasts for 1 hour 15 minutes. Each session after that may be 50-60 minutes. The amount of time will be based on your specific needs, and your therapist will discuss this with you.

How many sessions will I have?

Each patient’s diagnosis is different, so together with your referring physician, your therapist will develop a plan of care that is right for you. Your plan of care and number of visits will be determined during your first visit and explained to you by your therapist.

What types of education/training do your therapists have?  

Physical therapists have years of university-level training in anatomy, physiology, kinesiology (the study of joint movement), neurology, and many of the other medical sciences. Our physical & occupational therapists have graduated from accredited programs and are state-licensed. Depending on the university, the therapy program is either a masters or doctorate level degree. Rest assured, your therapist is well trained to evaluate and treat your condition.

Do you offer programs for me once I’m better?

Yes, once you have completed your therapy sessions, your therapist will review your continuing home program.  We can make arrangements to meet you at your gym to work with you on determining what equipment may be beneficial, and what exercises would be helpful in your continued recovery.

Many patients choose to continue paying for services privately.  Our scheduling team can help you with this transition if you choose.  


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